Customer Care Support Coordinator Position, Markham

Become a Customer Care Support Coordinator at Madison Group and play a pivotal role in providing exceptional customer service to homeowners. This on-site position is perfect for organized individuals who excel in communication.

In this position, you will support the high-rise Customer Care team by managing customer inquiries, maintaining documentation, and facilitating smooth operations among various teams. Ideal candidates will have at least two years of administrative experience and a friendly, proactive approach to customer relations, making this opportunity ideal for career growth within Madison Group.

Key Responsibilities:• Be the first contact for homeowner inquiries via various channels • Maintain meticulous records of customer service interactions • Oversee supply management for office needs • Ensure homeowner satisfaction through follow-ups • Assist in managing customer communications using Salesforce

Requirements:• 2+ years of administrative experience preferred • Maintaining a positive and professional demeanor • Outstanding customer service with problem anticipation • Capacity to manage multiple priorities flawlessly • Strong interpersonal skills for effective communication

Support Madison Group's mission to create quality residences through stellar customer service. #J-18808-Ljbffr