Assistant Housekeeping Manager, Markham

Sandman Signature - Canada - Markham, 575 Cochrane Drive, Markham, Ontario, Canada

Job Description Posted Tuesday, May 5, 2026 at 3:00 AM

We are proud to be 100% Canadian-owned. Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well‑known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest‑growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada’s fastest‑growing, privately‑owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

As Assistant Housekeeping Manager, you will be responsible for ensuring the quality of cleaning and servicing for all guest rooms and public rooms in the hotel. Your duties are critical to the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem‑solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.

Superior time management and organizational skills

Strong interpersonal skills with an emphasis on leadership ability

Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team

Knowledge of computers including MS Word, Excel and Internet

Knowledge of health and safety standards

Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels

Knowledge of laundry operations

DUTIES:

Responsible for the day‑to‑day operation of the Housekeeping Department

Assist in recruiting and retaining a strong service oriented team

Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service

Conduct guest room and public area inspections

Monitor and manage labour efficiencies and all other departmental costs

Ordering of departmental supplies and conduct monthly linen inventories

Scheduling for Room Attendants, Public Area cleaners and Laundry staff

Maintain proper lost and found procedures.

Assist in training of new team members

Ensure Sandman Hotels, Inns&Suites policies and procedures are followed

APPLICABLE SKILLS:

Excellent customer relations.

Must have time‑management skills.

Adaptable to change and be able to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

Rewards&Recognition

Team rates from $59 per night, Family&Friends rates too!

25% discount at our restaurants for up to 6 people

Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort

Ongoing Employee events, incentives&recognition

Growth Opportunities– Career Advancement starts from Within

Dedicated Training Program

Employee Assistance Program (EAP)– Free mental Health Support, Legal&Financial Counselling

Refer a friend or family and earn money!

Group Life Insurance, Extended Health, Dental, Vision Care!

Complimentary Stays

RRSP Matching

Milestone Rewards

Tuition Credit Program

Equal Opportunity Employer

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email . All interviewed candidates will be notified within 45 days of application whether a hiring decision has been made.

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