Learning & Development Associate (Markham)

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.OverviewArthur J. Gallagher Canada Limited is seeking a highly motivated and self-driven professional to join our team as a Learning and Development Associate, National Operations. Reporting to the Vice President, Process Integration and Learning, this role is integral to providing administrative support for the Learning & Development team. The successful candidate will play a key role in supporting change management initiatives, ensuring training materials remain current, and contributing to the overall success of the Learning & Development Team.This national role offers flexibility in location therefore the successful candidate does not need to reside in Ontario.How you'll make an impactProvide administrative assistance to Vice President and Learning Coaches consisting of but not limited to:Maintain updates for Branch Workflows, Branch Job Aids, PowerPoint presentations and GCOE SOPsCreating and distributing staff communications under L&D guidanceMaintain updates for Epic Quick Reference GuideSetting up and reviewing training clientsSending training follow-up emails and post-training surveys to staffMaintaining the training hours spreadsheetMarking training knowledge reviews and sending results to trainees under L&D guidanceUpdating training scripts under L&D guidanceAssisting with staff inquiries from the L&D mailbox under L&D guidanceSetting up the annual training calendarSetting up and reviewing training clientsManaging and tracking enhancement requests, bug fixes, UAT due dates, and release dates for systems such as Epic, CSR24, CSP, PAT-E, DMS, BPC, Workbench, Gallagher Submit, and Dashboard ReportsAttending software-related meetings to gain knowledge and perform required trackingAll other duties as assignedAbout youA university degree or equivalent business experience demonstrating the ability to achieve resultsA minimum of 5 years of directly applicable experience in commercial insurance brokerageStrong technical knowledge of commercial insurance is essentialFamiliarity with EPIC is considered an assetProven ability to manage projects and deliver results within deadlinesA motivated self-starter capable of working independently with minimal supervisionA positive attitude with the ability to view situations from multiple perspectives and apply strategic thinkingExceptional organizational and time management skills with the ability to handle competing priorities effectivelyExcellent verbal and written communication skillsStrong interpersonal skills to build and sustain professional relationships at all levels of the organizationAdvanced proficiency in MS Office applications, including Excel, Word, PowerPoint and SharePointWillingness and ability to travel as requiredA valid "G" driver's license in good standingCompensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you'll get, depending on your job level these perks may improve:Flexible medical & dental coverage to meet your household's needsLife, Dependent Life and AD & D Insurance optionsRetirement savings including RRSP including a company match, TFSA, pension and moreEmployee Stock Purchase PlanOther benefits include:Educational expense reimbursementEmployee assistance programsDiscounted gym membership (GoodLife Fitness)Opportunity for flexible work arrangementsPaid sick days & personal daysEmployee education recognition programEmployee referral bonus programWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‐conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment chance will be extended in all aspects of the employer‐employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, advantages, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2olwoj