Credit/collections Supervisor/manager Markham

Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating recent customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Robust customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed setting. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required. Apply on Kit Job: kitjob.ca/job/2oq7st