Insurance Advisor, Sales & Service (Greater Toronto Area)

Our client is Canada’s leading insurtech. Their platform launched in 2019 and has since become a major player in the Canadian fintech landscape, providing Canadians with comprehensive and cost-effective tenant and small business insurance. Our client replaced the traditionally painful paper-based, manual insurance buying process with a simple and immediate digital e-commerce experience, in line with modern customers’ expectations. They are a team of empowered and motivated individuals who are committed to building a great company at the forefront of disrupting a $5 trillion dollar global industry. This position offers a chance for the right candidate to make a significant impact alongside an integrated, dynamic team committed to innovation and shaping the future. They are humbled to have won multiple awards and recognition including Insurance Business Canada’s 5-Star MGA 2025, Prestige Awards Insurance Provider of the Year 2025, Proptech30 2025, Insurance Business Canada’s 5-Star Claims 2024, Insurance Business Canada’s Top Insurance Employer 2022 & 2021 and Digital Innovator of the Year 2022, Insurance-Canada.ca’s 2021 Technology Award, and LinkedIn’s Top Startups 2021. What You’ll Deliver: They are looking for a client centric Insurance Advisor to join our growing team. This is a fantastic opportunity for a growth & service oriented professional who holds themselves to the highest standards and aligns their success with that of the customer. Hours: Our client operates from 9am-7pm EST, Monday - Friday. Advisors will be required to work shifts within those time frames. Note: No cold calling or prospecting required. Responsibilities - We promise it won’t be mundane. - Assist insurance prospective clients provided to you by our client - Assess the needs of potential clients to advise on coverage requirements - Engaging contact with prospective clients to convert requests for insurance into customers - Offer continuous support from information gathering, quote and to bind to deliver a seamless client experience in a timely manner - Demonstrate a thorough understanding of the suite of our client's products and help clients with any questions - Recommend operational improvements in our processes to help further improve overall customer experience - Provide feedback and insights to enhance products offerings over time - Servicing our client's book of business and providing top-notch customer service through various channels of communication (live-chat, email, phone) - Ensure clients fully understand policy coverage and exclusions through clear and concise communication - Maintain current customer base by delivering exceptional service with a strong sense of ownership. - Reporting new claims and leading clients through claims process from a place of empathy - Demonstrate a thorough understanding of the suite of our client's products and help clients with any questions, policy changes and inquiries - Other duties as assigned This role is an opportunity to grow, demonstrate your abilities, and make your mark in the company that’s always reaching for more. Skills & Qualifications: - 1+ years of experience in a Broker/Advisor role - RIBO License required - Experience with personal lines insurance products and claims process - Passion for Sales & Customer Service - Excellent written and verbal communication skills - Attention for detail and demonstrated flexibility in managing multiple clients at a time - Independent, Self Motivated, Ambitious and Competitive individual able to thrive in a fast paced environment What we’re looking for: We believe it starts with our PEOPLE. Our client's values: Courage, Adventure, Integrity, Candor and Desire. Integrity - You do what you say you’ll do, own it if you can’t, and achieve greatness by working with a high moral standard. Candor - You are open to ideas and are objective in your thinking. Adventure - You are passionately curious, constantly seeking the unknown and pushing the boundaries of what is possible. Desire - You want things to be better. For our clients, suppliers, investors, co-workers, family, community, and ourselves - because excellence matters. Courage - You are not held back by fear. You will explore any idea and take on any challenge in pursuit of great opportunity. Our Client believes in a team approach where all members have equal opportunity to voice ideas to advance the company and our stakeholders. A collaborative approach, strong initiative, and a desire to achieve greatness are crucial qualities we look for in teammates. Disclosures This is a current open vacancy. Compensation: Our client is committed to fair and equitable compensation for all of our team members. We thoughtfully consider a wide range of factors when determining individual compensation. The expected compensation for this role for candidates residing in Canada is between $50,000-$55,000 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes the below Advantages & Perks. This position is also eligible for commission. Background checks: All successful candidates will be required to go through a background check process including references, employment verification, education verification and a criminal record check. Benefits & Perks: - Market-competitive salary & variable pay - Development programs & licensing support - Company social events - Extended Medical, Dental and Vision care - Monthly Wellness Program - Autonomy, growth, and the ability to make an impact - Community volunteers days We’re not just looking for another employee. We’re looking for someone ready to join us on this journey. Are you in? Our Client is an equal opportunity employer. We celebrate and embrace our diverse, inclusive work environment and welcome members of all backgrounds and perspectives to apply. We’re committed to developing and maintaining a culture rooted in our core values, that is supportive and respectful of all backgrounds and perspectives. Our Client is committed to providing an accommodating recruitment process. Apply on Kit Job: kitjob.ca/job/2os6k6