Product Manager, Markham

Enercare Inc. is one of Canada's largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Summary:

The Product Manager, Electrical & Plumbing is an individual contributor product leader responsible for the commercial performance and lifecycle management of Enercare's Electrical portfolio (e.g., generator, battery/backup, EV charging) and related Electrical/Plumbing plans. The role owns portfolio planning, vendor strategy, pricing/positioning, and GTM execution in partnership with Marketing, Sales, Field Operations, Finance, and Supply Chain.

The ideal candidate has experience in product management, strong financial and business acumen, strategic thinking skills, and thrives in a cross-functional environment. Experience in durable goods, home services, or recurring revenue models is a strong asset. As an industry undergoing massive shifts in technology and competition, a desire to learn, lead and win is a must.

Responsibilities:

• Support the development and execution of the product roadmap for Electrical and Plumbing solutions (Plumbing scope is primarily focused on plan design, coverage economics, pricing, and service enablement)
• Monitor product performance and customer trends to identify opportunities for growth and improvement
• Lead initiatives related to pricing, positioning, and lifecycle optimization and Go to Market, including strong focus on leveraging the portfolio to expand multi-product household penetration.
• Own vendor strategy including selection, onboarding, performance scorecards (cost, quality, warranty, OTD), and ongoing commercial alignment to portfolio margin and customer outcomes.
• Assist in managing the product category continuity, working with various channel owners to deliver unit additions, while also managing customer attrition through insights & analysis
• Assist in managing the product category P&L and contribute to forecasting and margin analysis
• Develop business cases for new product introductions and enhancements
• Collaborate with Finance and Supply Chain to monitor cost structures and profitability

Qualifications:

• 4–6 years of experience in product management, business analysis, or a related role
• Bachelor's degree in Business, Economics, Engineering, or a related field
• Strong analytical and financial skills, with experience supporting P&L and business case development
• Experience working with electrical equipment portfolios (backup power, storage, EVSE, load management) or adjacent home electrification categories.
• Working knowledge of certifications/standards and go-to-market readiness requirements (e.g., product approvals, safety certification pathways, installation constraints)
• Experience operating in a services led, multivendor, or partner driven product environment is strongly preferred.
• High technical proficiency, with the ability to quickly grasp technical concepts
• Excellent communication and cross-functional collaboration skills
• Exceptional verbal & written communication and presentation skills to multiple audience types, including Senior-level executives and field teams.
• Experience in home services, utilities or energy sector being an asset

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare's recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant's accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.