Logistics Operations Specialist (Markham)

Polydyn Inc. is a growing Canadian third-party logistics (3PL) and fulfillment company specializing in warehousing, e-commerce fulfillment, transportation coordination, and supply chain operations. We are seeking a detail-oriented and highly organized Logistics Operations Specialist to join our team. Key Responsibilities: 1. Carrier & Transportation Management - Coordinate with parcel carriers and trucking companies including UPS, FedEx, Purolator, Canpar, and Canada Post; - Maintain carrier relationships and service coordination; - Participate in rate negotiations and transportation optimization; - Assist in reducing overall logistics operating costs. 1. Daily Pickup Coordination - Arrange and coordinate daily carrier pickups; - Monitor pickup execution and resolve operational issues; - Ensure shipments depart on time to meet service commitments; - Coordinate daily operations between warehouse and transportation providers. 1. Freight Audit & Billing Resolution - Review carrier invoices and transportation charges; - Analyze surcharges, billing discrepancies, and invoice errors; - Communicate with carriers regarding billing corrections and adjustments; - Follow up on claims and freight disputes. 1. Shipment Tracking & Service Performance Management - Monitor shipment delivery status and tracking performance; - Analyze delays and transportation exceptions; - File claims for service failures and delayed deliveries; - Negotiate claim resolutions and carrier-related issues. 1. Operations & Reporting Support - Maintain logistics records and operational reports; - Assist with KPI tracking and transportation analysis; - Support warehouse and operations teams with daily logistics coordination. Qualifications: - Strong communication, coordination, and negotiation skills; - Detail-oriented with strong problem-solving ability; - Ability to work in a fast-paced operational environment; - Proficient in Microsoft Excel and Office tools; - Bilingual English and Chinese communication skills; - Experience in logistics, transportation, courier, supply chain, or 3PL operations preferred; - Familiarity with UPS, FedEx, Purolator, Canada Post, or trucking operations is an asset; Benefits： We Offer - Competitive compensation based on experience - Vacation Pay - Holiday Pay - Health Benefits including Dental & Vision coverage - Stable full-time working schedule: Monday to Friday, 9:00 AM – 5:30 PM - Long-term career growth opportunities - Professional and team-oriented work environment - Opportunities to grow within logistics and supply chain operations Please send your resume to: Subject Line: “Logistics Operations Specialist – Your Name” Pay: $24.00-$28.00 per hour Benefits - Casual dress - Dental care - Disability insurance - Extended health care - Flexible schedule - Life insurance - On-site parking - Paid time off - Vision care Work Location: In person Apply on Kit Job: kitjob.ca/job/2pbisx