HVAC Service Operations Manager (Markham)

Drive operational excellence as the HVAC Service Operations Manager at BGIS. Lead a team ensuring productive work order management and compliance with all service level agreements. In this full-time role, you will manage Facility Coordinators responsible for HVAC operations. Your leadership will involve employee engagement, process development, and performance management to meet strategic objectives. Focus areas include optimizing cost control, improving productivity, and ensuring compliance with safety regulations. Key Responsibilities: - Manage a team of Facility Coordinators for HVAC accounts - Develop and implement quality control processes - Collaborate on performance metrics and service delivery - Investigate operational issues and recommend solutions - Provide support with operational tools and systems Requirements: - 5-10 years of trades operations experience - 5 years in supervisory or management roles - Community college diploma or equivalent training - Technical expertise in refrigeration or electrical disciplines - Relevant trade certifications preferred Lead your HVAC team effectively at BGIS, driving performance and client satisfaction. Apply on Kit Job: kitjob.ca/job/2pbrpf