Customer Service and Decoration Expert (Markham)

Join Stormtech Performance Apparel as a Customer Service & Decoration Specialist focused on providing exceptional service. This in-office role emphasizes order accuracy and proactive communication in both French and English. In this position, you will support customers from inquiry to resolution, balancing speed with accuracy in a fast-paced setting. With your organizational prowess and attention to detail, you will manage customer interactions and support seamless order processing across departments. Key Responsibilities: - Respond to customer inquiries via email and phone professionally - Ensure accurate processing of customer orders - Collaborate with Sales, Production, and other teams - Recognize and communicate potential order delays early - Participate in team training and knowledge-sharing sessions Requirements: - Bilingual proficiency in French and English - Strong background in customer service and order management - Excellent time management abilities - Capable of handling high volumes of requests - Ability to work independently and collaboratively Deliver outstanding service while enhancing the customer experience with Stormtech! Apply on Kit Job: kitjob.ca/job/2pccig