Customer Experience Associate (Markham)

Overview We are seeking a dynamic and customer-focused Customer Experience Associate to join our team. Do you light up when you spot a collectible? Do you want to join a team passionate about all things toys and collectibles? Or maybe you just love making people smile? Either way — we want you on our team! At PvP Shoppe, we're all about building a community around the things people love to collect and play with. As a Customer Experience Associate, you'll be the friendly face (and helpful hands) that makes every visit — or every order — totally worth it. Responsibilities - Welcoming customers and helping them find exactly what they're looking for (or discover something new they didn't know they needed) - Running the register with a smile — cash, card, whatever the quest demands - Picking and packing online orders so they arrive safely and on time (those collectibles aren't going to pack themselves!) - Keeping shelves stocked, tidy, and looking great so the store stays shoppable and fun - Jumping in wherever needed — sales, support, special events, or whatever the day throws at you Experience - Proven experience in customer service - Excellent communication skills, both written and verbal, with the ability to convey information clearly and professionally - Background in marketing or sales is a plus, demonstrating an understanding of customer engagement strategies - Ability to thrive in a fast-paced environment while maintaining attention to detail and delivering exceptional service Benefits: - Casual dress - Flexible schedule - On-site parking - Store discount Pay: $20.00-$24.00 per hour Benefits - Casual dress - Flexible schedule - In office parking Work Location: In person Apply on Kit Job: kitjob.ca/job/2pccrb