Jd Development Group Customer Care Representative Markham

Become a key player in homeowner support with JD Development Group as a Customer Care Representative. Interface directly with homeowners to address inquiries and manage warranty claims. This role is vital for ensuring that current homeowners have a smooth transition into their residences. You’ll utilize your previous customer care or warranty experience to address concerns and manage Tarion warranty-related tasks. Your excellent communication skills and organizational abilities will ensure homeowners feel taken care of during their move-in process. Key Responsibilities: Act as main contact for homeowner communications Guarantee timely responses to inquiries within 24 hours Oversee Tarion warranty deficiencies and claims Record and follow up on reported service issues Conduct or coordinate Pre-Delivery Inspections as requested Requirements: 3+ years in customer care or warranty management Experience in residential construction is highly regarded Robust written and verbal communication proficiency Knowledge of Tarion warranty program essential Valid driver's license for occasional site visits Enhance the homeowner experience by providing exceptional care and support at JD Development Group. Apply on Kit Job: kitjob.ca/job/2p9ovm