Director - Product Management - Enercare Inc. (Markham)

Director, Product Management Summary

The Director, Product Management is fully accountable for end‑to‑end product strategy, portfolio ownership, and P&L performance across Enercare’s home services portfolio, including Water Heating, HVAC, Water Purification, Electrical, Plumbing, Maintenance&Protection Plans, and emerging energy solutions. This role owns the commercial and strategic success of the portfolio— defining customer problems, setting product vision and allocating investment across categories ensuring products deliver measurable customer value. You will lead a team of Product Managers and people leaders, accountable for lifecycle management, pricing, value propositions, and GTM alignment.You will partner cross‑functionally, serving as the product decision authority, ensuring offerings are customer‑led, economically sound, and scalable. Responsibilities

Own product P&L outcomes, including revenue, gross margin, attach rates, and lifecycle profitability Own and communicate the multi‑year product vision and roadmap, aligned to corporate strategy Create and execute strategy that expands multi‑product ownership Partner with Supply Chain to establish and manage OEM partnerships, product roadmapsLead products across their full lifecycle: discovery, launch, optimization, expansion, and retirement Set pricing guardrails and offer architecture, partnering with Marketing and Finance on execution Drive optimization grounded in ROI, unit economics, and customer value realization Partner with Marketing, Sales, Supply Chain and Operations to develop integrated go‑to‑market strategiesSupport regional and market launches, expansions, and pilots Own business cases, forecasts, and post‑launch performance reviews Monitor and translate market, regulatory, and technology trends into portfolio actions Champion customer‑backed decisioning, grounded in research, data, and field validationTranslate insights into commercially viable value propositions and requirements Act as the senior product executive voice across the organization Influence senior leadership through data‑driven recommendations and transparent storytelling Lead and scale a multi‑level product organization, including succession planningEstablish and enforce product operating standards, metrics, and governance Foster a culture of ownership, commercial accountability, and customer impact Qualifications

10+ years experience in Product Management, Product Strategy, or Product Marketing 5+ years leading and developing high‑performing product teams Proven experience owning category or portfolio‑level P&L preferred Strong financial acumen, including pricing strategy, business case development, and ROI analysis Demonstrated success launching and scaling products through cross‑functional execution Experience in home services, HVAC, utilities, energy, or adjacent industries strongly preferred Ability to operate effectively in ambiguous, fast‑evolving marketsExceptional communication skills, with experience influencing senior executives and frontline teams This position is exempt from Ontario’s 2026 pay transparency requirements under Regulation 476/24. Equal Employment Opportunity

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

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