Customer Service Agent– Eco-Friendly Solutions, Markham

Be a key player at BGIS Sustainable Cleaning Solutions as a Customer Service Agent focused on eco-friendly practices. This dynamic full-time role champions client-driven service and effective communication.

As part of the BGIS SCS Support Team, your commitment to exceptional customer care will be invaluable. You will handle inquiries, resolve service problems, and support contract fulfillment while emphasizing our sustainable cleaning initiatives. Your bilingual skills in English and French will set you apart in creating positive customer experiences and building lasting relationships.

Key Responsibilities:• Act as the primary communication hub for clients • Manage and resolve service-related issues promptly • Keep accurate records of all customer interactions • Collect and analyze data to prepare service reports • Provide administrative support alongside team efforts

Requirements:• Bilingual: English and French required • Excellent customer service and interpersonal skills • Experience with Microsoft Office and data entry • Ability to handle multiple tasks and deadlines • Previous experience in customer service or sales is a plus

Bring your passion for customer satisfaction and sustainability to BGIS and help us create healthier environments. #J-18808-Ljbffr