Stormtech Bilingual Customer Experience Specialist (Markham)

Elevate Stormtech's customer experience as a Bilingual Customer Service & Decoration Specialist. This in-office role requires fast-paced communication and accurate order management in both French and English. You will serve as a key point of contact for customers, providing them with timely and effective support while ensuring smooth order execution. Success in this role hinges on your ability to manage multiple priorities and maintain a dedication to customer satisfaction and operational discipline. Key Responsibilities: - Deliver accurate responses to customer inquiries - Process orders with meticulous attention to detail - Work with teams to facilitate order fulfillment - Communicate proactively regarding order updates - Help onboard and support new team members Requirements: - Fluent in French and English with solid communication skills - Experience in customer service or related fields - Solid organizational and problem-solving skills - Ability to excel under pressure in high-volume situations - Willingness to adapt to changing business needs Support Stormtech's mission of a simple and trusted experience for every customer! Apply on Kit Job: kitjob.ca/job/2prcfz