Integration Developer – CRM & VoIP Systems (Markham)

For over 40 years, Future Buildings has continued to grow as a leader in the design, sale, and delivery of pre-fabricated buildings worldwide. From our headquarters in Markham, Ontario, we serve customers across the globe and continue to invest in innovative technology and systems to support our growth. We are currently seeking a skilled and motivated Integration Developer to join our growing in-house Marketing and Development team. Thank you for your interest in this opportunity. Please note that only candidates currently residing in Canada and legally authorized to work in Canada will be considered. We are not considering applicants outside of Canada at this time. Please Note: This is a full-time, on-site position in Markham, Ontario. Remote work is not available. Position Summary We are looking for an experienced developer to help integrate our telecommunications platform, RingCentral (including RingCX), with our newly developed internal CRM system. This role will focus on building seamless communication between platforms, improving workflow automation, and supporting real-time data synchronization across systems. While direct experience with RingCentral is strongly preferred, we are also open to candidates who have worked with similar VoIP or contact center platforms and possess strong experience with APIs, webhooks, and CRM integrations. Key Responsibilities - Build and maintain custom integrations between RingCentral (or similar communication platforms) and our internal CRM. - Develop and manage webhooks and real-time system-to-system data flows. - Collaborate closely with the internal CRM development team to ensure seamless integration functionality. - Create and optimize workflow automations using tools such as Zapier. - Troubleshoot, test, and maintain integration performance, reliability, and scalability. - Document integration logic, workflows, processes, and best practices for internal reference. Qualifications - 1+ years of experience working with RingCentral APIs and integrations preferred. - Strong proficiency in SQL, including MySQL and PostgreSQL. - Experience with Python, JavaScript, and Go is strongly preferred. - Hands-on experience with RingCX or similar contact center platforms is considered an asset. - Proven experience building and managing RESTful APIs, webhooks, and OAuth/JSON integrations. - Familiarity with Zapier or similar workflow automation tools. - Strong understanding of CRM integrations with telecom or communication platforms. - Excellent problem-solving, analytical, and communication skills. - Must be available to work full-time on-site in Markham, Ontario. Why Join Us? - Play a key role in shaping and modernizing our internal technology infrastructure. - Work on meaningful, high-impact projects that directly improve company operations. - Collaborate closely with leadership and an in-house development team in a quick-growing organization. - Be part of a hands-on, team-oriented office environment where your contributions make a real difference. Pay: Up to $50,000.00 per year Benefits: - Casual dress - Dental care - On-site parking - Paid time off - Vision care Work Location: In person Apply on Kit Job: kitjob.ca/job/2ptx67