Strathmore Ford Automotive Service Advisor, Southeastern Alberta (Drumheller)

Take your customer service skills to the next level as a Service Advisor at Strathmore Ford in Strathmore, Alberta. This full-time position is tailored for individuals passionate about the automotive industry and providing top-notch customer care.

As a Service Advisor, you will act as the primary liaison for customers entering the Service Department. Your responsibilities include documenting service concerns, drafting repair orders, and ensuring effective communication between satisfied clients and skilled technicians. Exceptional attention to detail and a commitment to customer service are key to success in this role.

Key Responsibilities:• Greet customers and document their service needs promptly • Prepare repair orders in compliance with guidelines • Communicate service recommendations clearly • Coordinate effectively with technicians for repairs • Provide constant updates to customers regarding service status

Requirements:• Prior experience in automotive or customer service preferred • Solid understanding of automotive maintenance terminology • Excellent communication and organizational skills • Valid driver’s license and clean driving record • Relevant automotive education or certification favored

Bring your expertise and enthusiasm to Strathmore Ford as a Service Advisor, enhancing customer trust and satisfaction. #J-18808-Ljbffr