Retail Assistant Store Manager, Sandro Toronto Premium Outlets, Milton

Assistant Store Manager At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four brands spread Parisian chic around the world by offering unique products&premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents. Here in North America, our“One Customer Journey” includes a robust store network of 168+ locations in addition to our digital platforms in the US and Canada.

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION: Sandro Toronto Premium Outlet SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to preserve our planet.

Visit our Global Company website at to learn more.

Be Our Passionate Entrepreneur Store Leader: Here’s Where You Come In...

Personal Selling

You will be the role model for creating a memorable shopping experience for all clients, serving as the master party host of the boutique / selling floor.

You will also maintain a personal sales goal to effectively lead by example. Typically, our Assistant Store Managers sell approximately 20% of the store’s sales.

Master Coach

Observe sales associate performance on the floor and assist when necessary to make a connection or sale.

Coach each team member’s performance around KPIs, particularly conversion and units per transaction.

Ensure that each team member is fully utilizing all of the selling tools at their disposal during the selling process.

Develop the team’s effectiveness in wardrobing and styling clients.

Deliver new hire and product knowledge training for all new team members.

Manager On Duty

Utilize sound problem-solving techniques to resolve customer issues with the ultimate goal of making the customer happy.

Visual Merchandising

Participation in VM adhering to established brand merchandising guidelines.

KEY INGREDIENTS - THE SUCCESSFUL ASSISTANT STORE MANAGER CANDIDATE

1-2+ years of prior supervisory experience

Prior exposure to a clienteling based service model preferred

Strong communication and coaching skills

Fosters an environment of teamwork and trust while playing an active role in each team member’s growth and development

Solid problem-solving skills

Possession of potential client resources

Possession of potential talent resources

Has a proven track record of setting and achieving goals

Subscribes to the SMCP Core Values

What We Have In Store For You

Competitive base hourly pay rate + commission on personal sales

Employee Assistance program

Generous paid time off including sick, vacation, and holidays

Wardrobe (6 to 8 pieces per season based on eligibility)

Generous shopping discount - 50% off retail

Personal cell phone contribution

Ontario Compensation Range $25—$28 CAD

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