Customer Experience Manager Role at Michaels, Milton
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Milton, Canada
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Last edited: less than a week ago
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In your role, you will be responsible for managing the customer experience by ensuring adherence to operational guidelines while positively impacting team performance. Your responsibilities include training team members and promoting brand values in all customer interactions. This position is essential in maintaining store recovery standards and supporting omnichannel initiatives.
Key Responsibilities:• Manage store compliance with all operational procedures • Drive KPIs and enhance front-end service standards • Execute engaging in-store events as planned • Supervise cash management and shrink prevention • Train and support customer experience team members
Requirements:• Retail management experience preferred • Strong leadership and team management skills • Ability to perform physical tasks as required • Commitment to creating a positive customer experience • Proficiency in handling store inventory tasks
Lead the customer journey with excellence at Michaels in Milton. #J-18808-Ljbffr
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Company nameMichaels Stores
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Job positionCustomer Experience Manager Role at Michaels
Customer Experience Manager Role at Michaels has been posted in the Milton Customer Service & Call Center category on Locanto.
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