Holcim Customer Service Specialist (Milton)

Join Holcim as a Customer Service Specialist and make a difference. Provide top-notch customer support while being part of a fun and energetic team in Australia and New Zealand. In this full-time position, you will help clients navigate inquiries and order confirmations. You'll interact with a variety of professionals while ensuring timely communications and processing of orders. The role involves collaboration with departments to resolve issues and implement enhancements in service delivery. Key Responsibilities: - Respond promptly to customer inquiries and concerns - Ensure timely order processing with accuracy - Communicate regularly with sales and production staff - Escalate issues to relevant management - Work with dispatchers to maintain service levels Requirements: - Prior customer service experience required - Ability to handle high call volumes daily - Strong communication skills for diverse interactions - High proficiency in MS Office and Google tools - Excellent problem-solving and detail-oriented mindset Bring your customer service expertise to Holcim and thrive within a supportive environment. Apply on Kit Job: kitjob.ca/job/2pnvi3