Senior Customer Success Role at Schneider Electric (Milton)

Drive success for strategic clients as a Senior Customer Success Specialist with Schneider Electric. Leverage your expertise in customer engagement and technical solutions for impactful partnerships. As a key player in this role, you will support high-touch customers from onboarding to ongoing engagement. Your focus will be on understanding client priorities and aligning our SCADA, ADMS, and GIS solutions with their needs. Collaborate across teams to deliver solutions that enhance customer value and engagement. Key Responsibilities: • Guide customers through onboarding and ensure smooth ongoing engagement • Establish strong relationships with stakeholders at various levels • Align customer goals with our innovative technical solutions • Lead regular touchpoints to monitor progress and resolve issues • Collaborate with Sales and Operations for seamless transitions Requirements: • Bachelor’s or Master’s in Power Engineering or related area • Significant experience in customer success or account management • Understanding of utility operations and regulatory considerations • Proficient in translating technical concepts for diverse audiences • Strong interpersonal and negotiation skills Elevate customer experiences and drive value at Schneider Electric while succeeding in a agile environment. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqe5n