Key Lead at Knix Retail, Milton

Lead by example at Knix as a Key Lead, crafting an inclusive and confidence-building shopping experience in a vibrant retail environment. Engage with customers, guide sales associates, and enhance performance within the team.

As a Key Lead, you embody the Knix mission while supporting your team in delivering excellent customer experiences. Your skills in relationship-building and real-time coaching contribute to exceeding sales targets and fostering customer loyalty. You thrive in fast-paced atmospheres, confidently managing peak hours while helping others feel supported and welcomed.

Key Responsibilities:• Create a warm, inclusive environment for customers • Coach Sales Associates with positive reinforcement • Utilize data to drive sales performance • Assist customers with their unique product needs • Handle challenging situations with care

Requirements:• 2+ years in retail, preferably in apparel • Experience in a leadership role • Ability to motivate a team effectively • Skills in real-time decision-making using KPIs • Resourceful in resolving conflicts and issues

Elevate your career at Knix by leading a team dedicated to exceptional customer service and brand loyalty. #J-18808-Ljbffr