Customer Support Officer at Holcim, Milton

Become a Customer Support Officer at Holcim and thrive in an engaging workplace. Provide expert support to clients while enjoying the benefits of a great team dynamic.

Holcim is hiring a full-time Customer Support Officer to join its established customer service team. This role involves managing customer inquiries and processing orders that require strong communication and problem-solving abilities. You will ensure customer satisfaction while working closely with sales and operational teams.

Key Responsibilities:• Manage customer inquiries and report delays • Process orders quickly and accurately • Maintain effective communication with various departments • Escalate issues effectively to managers • Collaborate with dispatchers to enhance service

Requirements:• Experience in customer service is necessary • Comfortable handling 50-100 calls per day • Strong verbal and written communication skills • Detail-oriented and proficient in Google and MS Office • Excellent conflict resolution skills

Start your journey with Holcim, where your customer service skills will be valued and recognized. #J-18808-Ljbffr