Customer Support Role Day Shift Mississauga

Join Northern Communications as a Customer Support Specialist on a day shift and help transform lives with your customer service skills. Provide reliable support while engaging with both English and French-speaking clients. This role is designed for those who excel in problem-solving and enjoy making meaningful connections with callers. You’ll gather information, assess needs, and ensure that each caller feels valued and heard. Use your exceptional communication talent to make a difference in your community. Key Responsibilities: • Act as a dependable point of contact for callers • Evaluate and coordinate appropriate responses or dispatch • Execute follow-up communications to keep callers informed • Use various communication systems to relay information • Exhibit a positive demeanor during all interactions Requirements: • Completion of Secondary School Diploma • Experience in customer service preferred • Solid empathy and composure in communication • Quick adaptability with technical tools and systems • Ability to work various shifts, including weekends Join a mission-driven team and create lasting connections through exceptional service. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nhmhn