Customer Service Manager At Newrest Mississauga

Elevate client relations as a Customer Service Manager at Newrest, a leader in multi-sector catering. Focused on ensuring quality communication and operational excellence in the airline sector. In this vital role, you will serve as the primary liaison between airline customers and internal teams. Your responsibilities include creating and reviewing technical data sheets, managing customer complaints through the Quality Management System, and developing pricing strategies. Robust engagement with clients and cooperative implementation of service standards will drive success. Key Responsibilities: • Create and review technical data sheets and item entries • Log customer complaints and ensure corrective actions • Calculate meal costs and update pricing information • Coordinate client presentations and manage day-to-day relationships • Monitor service delivery standards and billing accuracy Requirements: • Proven experience in customer service management • Robust communication and organizational skills • Ability to analyze costings and pricing strategies • Skills in maintaining customer relationships • Experience in quality management systems Utilize your expertise to deliver exceptional service and uphold Newrest's quality standards in the airline catering industry. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nhxdd