Bilingual Customer Support Specialist Remote Mississauga

Tech Mahindra is seeking a Bilingual Customer Support Specialist to work remotely, offering a pay rate of $20/hr. This role focuses on assisting employees with various inquiries regarding benefits and payroll. You will play a crucial role in resolving employee concerns effectively and efficiently. Candidates with call center experience in employee perks or payroll will find this prospect rewarding. Exceptional communication skills in both English and French are essential for guiding employees through complex processes and policies. Key Responsibilities: • Serve as a primary contact for perks inquiries • Provide solutions or escalate issues as necessary • Document all interactions in the CRM system • Guide employees on policies and enrollment processes • Ensure compliance with company regulations Requirements: • High school diploma or equivalent • Proven customer service experience • Proficient in English and French • Excellent organizational skills and detail-oriented • Ability to work adaptable hours as needed Contribute to outstanding service at Tech Mahindra while utilizing your bilingual expertise. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2niyim