Leica Remote Technical Customer Support Mississauga

Join Leica Geosystems as a Remote Central Customer Support Specialist in Scanning & Reality Capture and drive outstanding customer service. Use your expertise to solve technical inquiries and enhance clientele satisfaction. This role is perfect for proactive individuals eager to assist customers across Canada with Leica’s advanced scanning products. You will respond to queries, troubleshoot issues, and ensure each customer receives the necessary support. Solid organizational and communication skills are essential for success in this energetic position. Key Responsibilities: • Handle incoming support calls and emails from customers • Analyze customer needs and provide effective solutions • Document interactions in the CRM for future reference • Collaborate on enhancing customer documentation assets • Create educational videos and resources for customers Requirements: • Experience with reality capture and scanning technology • Solid verbal communication and active listening abilities • Bachelor’s degree or technical certification • Solid organizational and prioritization skills • Previous customer support experience appreciated Deliver exemplary support at Leica while engaging with cutting-edge technology in the Scanning & Reality Capture domain. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nj8oe