Customer Support Agent at Flynn, Mississauga

Advance your career with Flynn as a Customer Support Agent. Engage with our Strategic Clients by resolving inquiries and ensuring efficient service delivery.

As a Customer Support Agent, you will be responsible for managing high volumes of requests from clients through electronic communications and phone calls. You will work closely with various internal departments across Canada and the US, ensuring timely responses and effective problem-solving. This role demands exceptional communication skills for gathering information and resolving client concerns.

Key Responsibilities:• Handle high volume client requests efficiently • Respond to inquiries and meet client deadlines • Coordinate effectively with internal service departments • Record and maintain logs of customer interactions • Issue accurate invoices and resolve discrepancies

Requirements:• Previous experience in Customer Service or Dispatching • Some familiarity with the construction industry is a plus • Excellent verbal and written communication skills • Proficient in database management • Flexible availability for after-hours support

Become a part of Flynn's team and enhance your client interaction experience today. #J-18808-Ljbffr