Remote Bilingual Customer Support Agent, Mississauga

Become a Remote Bilingual Customer Support Agent at NTT DATA. This full-time role emphasizes empathy and effective communication with customers in both English and French.

At NTT DATA, we believe our people are our greatest asset. As a Bilingual Customer Service Representative, you will address inquiries and resolve complaints, ensuring a positive experience for every customer. This position allows you to interact with diverse teams and contribute meaningfully to our clients.

Key Responsibilities:• Provide first-class service by understanding customer needs • Respond professionally to inquiries and complaints • Keep detailed records of customer interactions • Stay informed on product details and services • Follow confidentiality and compliance protocols

Requirements:• Excellent written and verbal communication in both languages • Customer service experience preferred • Strong typing and grammar skills • Ability to work in a remote setup • Commitment to professionalism and customer satisfaction

Take the next step in your career and make an impact with NTT DATA's client-focused team! #J-18808-Ljbffr