Call Centre Dispatcher Environmental Services, Mississauga

As a Call Centre Dispatcher, you will manage customer service interactions related to Environmental Services and Patient Transport, ensuring efficient resolutions. Your skills will enhance patient transport communications.

We are on the lookout for a dedicated Call Centre Dispatcher who has a minimum of two years’ experience in a call centre setting. In this role, you’ll engage actively with customers to resolve issues related to service quality and patient transport. Your ability to educate customers and handle disputes professionally will directly impact our service delivery.

Key Responsibilities:• Respond to inquiries about Environmental Services • Communicate proper facility usage effectively • Resolve customer issues professionally • Maintain records and necessary paperwork • Conduct research for issue resolution

Requirements:• Minimum 2 years’ experience in Call Centre • Exceptional interpersonal communication skills • Customer-focused service commitment • Strong proficiency in Microsoft Office and Excel • Effective verbal and listening skills

Be the voice of calm and efficiency as a Call Centre Dispatcher in our healthcare team. #J-18808-Ljbffr