Customer Service Representative (Mississauga)

The Opportunity Are you a passionate and personable professional with a natural ability to communicate, connect and help others? This is your prospect to join a dynamic and team-oriented team where your work directly impacts customer experience, operational efficiency, and bottom-line success. Position Description Our client is seeking a Customer Service Representative a pivotal role that blends both in-person and virtual client communications. Youll play a key part in managing the customer experience, order taking and assisting customers at the facility. Proven ability to answer telephones, reply to emails and manage Teams calls, all within a call center environment A willingness to be in-office, Monday to Friday Manage customer inquiries, providing research and resolution in a prompt manner Take orders and ensure accuracy in the data presented A social professional who is outgoing and is looking to join a great team environment Qualifications Minimum 1 year+ experience in a customer service setting, ideally in flooring distribution A passion for detail, structure, and getting things right the first time Bilingual (English required; French a plus) Confident communication skillsboth written and verbal Highly organized with a knack for managing competing priorities Proficient in Microsoft Office, AS400 experience a plus Bonus Training in Customer Service or Administrative Services Education Training in Customer Service Apply on Kit Job: kitjob.ca/job/2ovwkc