Technical Trainer Instructor - Senior (Mississauga)

We are looking for a talented Technical Trainer Instructor‑Senior to join our team specializing in training for our corporate unit in Mississauga, ON. Job Summary Provides high-quality technical training delivery on Cummins products and systems, delivering training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality, and customer satisfaction. Provides technical support as required. Responsibilities - Anticipate and forecast training demand to ensure the organization has the right technical capability at the right time, aligning training plans with evolving business needs. - Deliver high‑quality technical training and support that equips technicians and service personnel to diagnose, repair, and use systems and tools effectively. - Build and maintain deep subject‑matter expertise through train‑the‑trainer sessions and keep all training materials accurate, current, and aligned with product and process updates. - Evaluate training effectiveness by analyzing participant feedback and field performance to strengthen future sessions and close skill gaps. - Drive continuous improvement by contributing to initiatives that enhance training processes, tools, and service capability across the organization. - Maintain accurate technical training records and report on service capability to support compliance, workforce planning, and operational decision‑making. - Customize and adapt training programs to meet the needs of different audiences, products, and service environments, ensuring relevance and practical application. - Develop and refine technical presentations that clearly communicate complex information and support consistent, high‑quality learning experiences. Qualifications - Act with urgency and purpose by approaching new training needs, classroom challenges, and shifting technician skill gaps with high energy, responsiveness, and a readiness to take on tough situations. - Communicate with clarity across diverse audiences by tailoring explanations, demonstrations, and training materials to CSSNA, dealer, customer, and end‑user technicians with different backgrounds, learning styles, and levels of experience. - Drive results in the classroom and the field by ensuring technicians leave training with skills you can apply immediately, improving diagnostic accuracy, repair quality, and overall service capability. - Deliver training that inspires and aligns by presenting a clear vision of Cummins’ products, service expectations, and technical standards that motivates technicians to perform at a higher level. - Model accountability and discipline by preparing thoroughly, maintaining accurate training records, meeting training schedules, and holding learners—and yourself—to high standards of performance and follow‑through. - Build trust through authenticity and expertise by leveraging your five years of Cummins technical experience, demonstrating integrity, and creating a learning environment where technicians feel respected and supported. - Navigate organizational dynamics effectively by understanding how CSSNA, dealers, customers, and internal teams operate, allowing you to plan, align, and deliver training that meets business needs and fits within broader service strategies. - Adapt your training approach in real time by reading the room, adjusting pacing or methods, modifying presentations, and using Microsoft Office tools to keep content relevant, engaging, and accessible to every learner. Required Knowledge, Skills, and Experience - College, university, or equivalent technical experience. - Minimum 5 years of Cummins technical experience. - Intermediate level of relevant work experience in service. - Microsoft Office Experience (PowerPoint, Excel, Adobe). - Self‑disciplined. - Candidate will be required to travel. Compensation and Advantages Ontario Pay Transparency Act: Annual salary range is $81,600 – $122,000. This position includes health, dental, vision, pension plan, and an 8% variable compensation component. Benefits begin on the first day. Variable compensation is 8% of base salary. Equal Opportunity & Diversity At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. We provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity or expression, or other status protected by law. Background Check The successful candidate will be subject to our Pre‑Employment Background Screening process, which consists of a Criminal Background Check. Apply on Kit Job: kitjob.ca/job/2pacm2