Customer Service Representative at Aunty's Kitchen - Erin …, Mississauga

Job Title: Customer Service Representative Location: Aunty’s Kitchen – Erin Mills, Mississauga, ON Job Type: Part time/Full time Compensation: Competitive hourly wage + tips About Us Aunty’s Kitchen is a vibrant Pakistani casual restaurant known for its flavorful dishes and warm hospitality. Located in Erin Mills, we offer a diverse menu inspired by traditional Pakistani cuisine. In addition to our dine-in and takeout services, we specialize in full-service catering for weddings, corporate functions, and special events across Ontario. Position Overview We are looking for friendly, reliable, and customer-focused individuals to join our team as Customer Service Representatives. This dynamic role includes front-of-house service at our Erin Mills location as well as participation in off-site catering events. You will be the face of Aunty’s Kitchen, ensuring every customer has a memorable and pleasant experience. Key Responsibilities In-Restaurant Duties: - Greet customers with a warm smile and friendly attitude - Handle cash, operate the POS system, and manage transactions accurately - Take customer orders efficiently and answer menu-related questions - Ensure cleanliness and organization of the front counter and dining area - Coordinate with kitchen staff to fulfill orders on time - Address customer inquiries, concerns, or feedback promptly and professionally Catering/Event Duties: - Travel to various event locations across Ontario as part of the catering team - Serve food and beverages at weddings, corporate events, and private parties - Set up and dismantle catering stations as needed - Maintain high standards of service and professionalism during events - Represent Aunty’s Kitchen brand with courtesy and enthusiasm Qualifications - Prior customer service or restaurant experience - Comfortable handling cash and using POS systems - Strong communication and interpersonal skills - Must be able to work flexible hours, including evenings and weekends - Team player with a positive and adaptable attitude What We Offer - Competitive hourly wage + tips - Opportunities for growth within the company - A fun and culturally rich work environment - Staff meals and discounts - Travel opportunities for events If you’re passionate about hospitality, enjoy being around people, and want to be part of a growing restaurant and catering team, we’d love to hear from you! Apply on Kit Job: kitjob.ca/job/2pccfy