Customer Service Representative At Aunty's Kitchen Erin …, Mississauga

Job Title: Customer Service Representative Location: Aunty’s Kitchen – Erin Mills, Mississauga, ON Job Type: Part time/Full-time Compensation: Competitive hourly wage + tips About Us Aunty’s Kitchen is a vibrant Pakistani casual restaurant known for its flavorful dishes and warm hospitality. Located in Erin Mills, we offer a diverse menu inspired by traditional Pakistani cuisine. In addition to our dine-in and takeout services, we specialize in full-service catering for weddings, corporate functions, and special events across Ontario. Position Overview We are looking for friendly, reliable, and customer-focused individuals to join our team as Customer Service Representatives. This agile role includes front-of-house service at our Erin Mills location as well as participation in off-site catering events. You will be the face of Aunty’s Kitchen, ensuring every customer has a memorable and pleasant experience. Key Responsibilities In-Restaurant Duties: Greet customers with a warm smile and friendly attitude Handle cash, operate the POS system, and manage transactions accurately Take customer orders efficiently and answer menu-related questions Ensure cleanliness and organization of the front counter and dining area Coordinate with kitchen staff to fulfill orders on time Address customer inquiries, concerns, or feedback promptly and professionally Catering/Event Duties: Travel to various event locations across Ontario as part of the catering team Serve food and beverages at weddings, corporate events, and private parties Set up and dismantle catering stations as needed Maintain high standards of service and professionalism during events Represent Aunty’s Kitchen brand with courtesy and enthusiasm Qualifications Prior customer service or restaurant experience Comfortable handling cash and using POS systems Strong communication and interpersonal skills Must be able to work adaptable hours, including evenings and weekends Team player with a positive and adaptable attitude What We Offer Competitive hourly wage + tips Opportunities for growth within the company A fun and culturally rich work environment Staff meals and discounts Travel opportunities for events If you’re passionate about hospitality, enjoy being around people, and want to be part of a growing restaurant and catering team, we’d love to hear from you! Apply on Kit Job: kitjob.ca/job/2pn23b