Account Manager, Mid Market (Mississauga)

Account Manager, Mid Market

Location: Mississauga, ON (Hybrid) Responsibilities

Train partners on the SOTI ONE Platform to drive and develop new leads. Activate partners to migrate legacy customers onto the SOTI ONE Platform. Develop and implement strategic Mutual Plans to manage and grow accounts/opportunities. Prospect for potential customers using various direct methods such as calling and face‑to‑face meetings, and indirect methods such as networking. Retain clients and build strong, trusting relationships. Understand client needs and identify new opportunities within your territory. Communicate and coordinate with internal teams to deliver solutions. Identify opportunities for improvement and propose new tools and processes. Develop and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry. Prepare and conduct formal group presentations at senior management levels of larger clients (Quarterly Business Review with RSM). Partner with vendor technology representatives for product resell opportunities. Develop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. Assist with high support cases or issue escalations as needed in collaboration with SOTI Support. Coordinate involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners expectations. Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. Qualifications

3-5 years of experience with software sales working through a channel. Deep understanding of working through a channel. Collaboration with strategic alliance with OEMs, driving net‑recent logos and growing existing accounts. Identifying new OEMs to work with and building out partnerships. Certification with Value Selling - Visualize or equivalent sales methodology training. Proficiency in Microsoft Office and Salesforce software. Excellent communication, interpersonal, and negotiation skills. Experience managing Fortune 500 accounts and projects. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace.

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