Field Service Technician, Montreal

Join the Biesse Team as a Field Service Technician!

Are you a hands-on problem solver who enjoys working with heavy capital machinery in a fast-paced, dynamic environment? If troubleshooting, installing, and maintaining cutting-edge equipment sounds like your kind of challenge, this is the role for you!

Why Join Us?

• Be part of a supportive team that values your expertise and growth.
• Earn travel rewards! Able to earn hotel & airline points towards your personal account during business travel.
• Focus on the job – flight, hotel & rental car reserved for you by an in-office team member, and tools/equipment are provided by the company.

What You'll Do

• Perform mechanical installation, repair, and maintenance of advanced machinery at customer sites.
• Provide hands-on training to customer representatives on machinery operations and maintenance.
• Analyze, troubleshoot, and diagnose mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Conduct on-site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Maintain detailed service reports to ensure accurate documentation of all service activities.
• Build and maintain strong customer relationships to deliver an exceptional service experience.
• Adhere to all company policies and safety guidelines while ensuring company equipment is secure and well-maintained.

What We're Looking For

• Location Flexibility: Must live within 45-minutes of a major airport.
• Physical Ability: Comfortable lifting, pushing, or pulling up to 50 lbs.
• Travel Availability: Willingness to travel extensively (90–100%), Monday through Friday.
• 3 - 5 years of technical service experience, preferably with CNC industry machinery or similar equipment.
• A technical diploma or equivalent hands-on work experience.
• Strong troubleshooting skills with knowledge of mechanical, electrical/electronic, and pneumatic systems.
• Proficiency in using mechanical and electrical measuring instruments to diagnose and resolve issues.
• A proactive problem-solving attitude with a commitment to customer satisfaction.

Ready to take the next step in your career? Apply today and become an integral part of our team!