Wilkar - Château Westmount Square - Head waiter

We are seeking an experienced Head Waiter for our private dining room in a high-end French bistro. The ideal candidate has prior experience working in a private, fine-dining environment; preferably within an upscale Westmount building. Schedule: Tuesday to Saturday, 4:00 PM – 10:00 PM (approximately 25–30 hours per week) Compensation: $24-26.00 per hour + tips Job description : - Manage the Reception, Telephone, Reservations, Catering and Private party. - Deliver the qualified greeting of residents and their guests, to the highest standards - Monitor, manage and review the catering contracts - Coordinate the staff to ensure they deliver exceptional front of house services. - Implement dynamic operational working procedures, to support the delivery of service excellence - Strong communication with residents, employees and the Chef - Reporting procedures to guide service implementation making improvements or changes where required - Implement safe working practices to ensure safety of building occupiers and guests - Sending weekly report to the management - Menu pricing and menu display in building's elevator - Creation of special menu on Canvas (or other chosen software), printing of the menu when necessary - Handling residents complains and finding quick resolution - Ensuring residents satisfaction and special requests are fulfilled - Making employees schedule and report bi-weekly hours to the property manager Requirements - Excellent command of the French and English language. English is required to respond to requests from English-speaking customers. - Experience working as a head waiter or manager. Skills - Communication - Teamwork oriented - Maintains a good energy level - Thorough and organized - Skilled - Punctual Please forward a copy of your CV to Apply on Kit Job: kitjob.ca/job/2pd2yl