Part Time Receptionist (Mount Pearl)

About Us: We are a multidisciplinary healthcare clinic in Mount Pearl, offering Chiropractic, Massage Therapy, Counselling and Kinesiology services. We are looking for a Receptionist/Office Assistant to be part of our front office team. As a receptionist in an allied health clinic, you will be responsible for supporting the day-to-day operations of the clinic, including patient coordination, providing excellent customer service and keeping the clinic clean. Your role will be critical in ensuring a smooth clinic experience for both patients and staff. Position Details: - Type: Part-time - Hours: Monday 3-7pm, Tuesday, Wednesday and Thursday 4-7pm, Saturdays 9-1pm - Compensation: $18.00 - $20.00 per hour depending on experience - Experience: At least 1 year in a receptionist/administrative role in a healthcare setting (preferred) Responsibilities: - Greet and welcome patients in a courteous and professional manner - Schedule patient appointments, including follow-ups and cancellations - Answer and direct phone calls and emails promptly, maintaining a professional tone - Process patient payments and handle billing inquiries - Assist patients with completing forms and provide information on services offered - Maintain patient confidentiality in accordance with clinic policies and relevant laws - Update patient records and file documentation according to clinic procedures - Ensure the reception area is clean, organized, and welcoming at all times - Maintain and operate clinic software systems (e.g., Telus Portal, Jane App) - Communicate effectively with healthcare professionals regarding patient needs and concerns Ideal Candidate: - 1 year or more experience as a receptionist, preferably in a healthcare setting - Robust communication skills, both in-person and over the phone - Proficient in Microsoft Office, Google Suite and general office technology - Detail-oriented, with the ability to manage a variety of tasks in a fast-paced environment - Knowledge of clinic management software such as Jane App or Telus Portal is a strong asset - Enthusiastic about health and wellness and helping patients achieve their goals Job Type: Part-time Pay: $18.00-$20.00 per hour Benefits: - Casual dress - Company events - On-site parking Application question(s): - Do you have experience working in a healthcare clinic? - Do you have experience working with Jane App or Telus Portal? Experience: - Administrative: 1 year (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ptanp