Medical Office Assistant (Nanaimo)

Job Overview We are a busy private medical clinic with a vibrant health care team that is seeking a dedicated and organized Medical Office Assistant. We need an energetic, experienced and multi-tasking office assistant able to work cohesively in a team environment. This position is weighted in 3 main tasks: 1) hands-on with clients, 2) usage of EMR and 3) follow-up phone calls. The ideal candidate will have experience in medical office settings, with proficiency in electronic medical records and office management. This role involves providing exceptional patient support, managing patient interactions, and ensuring smooth daily operations within a busy medical clinic. Strong communication skills, attention to detail, and familiarity with office software are essential for success in this position although we have our own software to train you on. Competitive wage; training wage is less for the first few weeks. Responsibilities - Greet and assist patients professionally providing excellent customer service - Manage phone systems to schedule appointments, answer inquiries, and patient data follow up - Maintain accurate electronic medical records using JaneApp - Verify patient insurance information and process billing or payments as needed - Assist with administrative tasks including data entry, filing, and appointment scheduling - Prepare patient charts and ensure all documentation is accurate - Support clinical staff by coordinating patient flow and ensuring timely check-in/check-out processes - Handle correspondence and communication between patients and healthcare providers Qualifications - Prior experience as a Medical Office Assistant preferred - Knowledge of medical terminology and healthcare documentation standards - Strong office experience including front desk operations and administrative tasks - Excellent communication skills, both verbal and written - Ability to multi-task in a fast-paced workplace - Familiarity with medical office procedures is highly desirable - Demonstrated organizational skills with attention to detail - Previous experience working with electronic health records (EHR) systems is a plus Job Type: Full-time Pay: $29.00-$31.00 per hour Expected hours: 40 per week Education: - Secondary School (required) Experience: - Administrative: 1 year (required) Location: - Nanaimo, BC (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2nxw6s