Retail Operations Manager at PetSmart (Nanaimo)

Join PetSmart as a Retail Operations Manager and enhance operational performance across our stores. This position requires strong leadership and a focus on customer engagement and pet care. Your role will include managing store associates, ensuring effective inventory practices, and providing training to enhance the customer experience. A commitment to maintaining high operational standards and fostering a positive work environment is essential. Availability for a versatile schedule is required, including evenings and weekends, to drive store success. Key Responsibilities: • Lead employment decisions and train store associates • Oversee cleanliness and compliance with store policies • Analyze store performance and implement improvement strategies • Ensure the proper care of store-owned pets • Validate inventory management practices and outcomes Requirements: • At least 3 years in retail leadership or similar roles • Full-time commitment with flexible hours • Strong proficiency in computer usage • Excellent organizational and communication skills • Ability to remain calm in high-pressure situations Make a meaningful impact on both your team and our furry customers at PetSmart. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2okitb