On Call Receptionist, Sechelt

We are seeking an On-Call Receptionist to serve our community by welcoming and directing guests, clients and visitors to the appropriate departments. The role involves greeting, answering calls, sorting mail, maintaining security, and supporting various administrative functions. You will work for multiple departments including Community Services, Administration, Public Works and Education, and be responsible for coverage during vacations, medical and other absences.

Responsibilities

Assist visitors by greeting, welcoming and directing them to the correct individual or department.

Answer, screen and forward incoming phone calls while providing essential information when needed.

Receive and sort daily mail, deliveries and couriers.

Manage security by following procedures and controlling access.

Complete clerical receptionist duties such as filing, photocopying and scanning.

Be available to cover absences, including unpredictable or unplanned periods, and to work“spur of the moment.”

Perform all other tasks within the scope of the position and skillset as requested.

Qualifications

Minimum of a high school diploma or equivalent.

Ability to learn through training and a passion for the role.

Strong customer service skills with demonstrated communication ability over the phone, especially with diverse age groups including older adults.

Working knowledge of standard office equipment including computer, phone, fax, and photocopier.

Prior experience working with multi-line phones.

Strong organizational and time-management skills.

Resourceful and proactive, able to handle issues as they arise.

Capacity to organize, multitask, prioritize and work under pressure.

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