Advertised Job Title Sales Associate Full Time - Woodgrove …, Nanaimo

Overview Job Title:

Full Time Sales Associate

Reports To:

Store Manager

Location:

Woodgrove Centre, Nanaimo BC

Salary:

$17.85/hr + commission

Requirements:

32-40hr/week availability

We are actively hiring for this position

Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience– focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line‑up of wireless carriers, latest devices and a wide‑array of accessoriesmeans we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

Responsibilities

Actively engage mall shoppers and follow each step of our sales process.

Consistently network, creating and maintaining a list of prospective clients using our CRM tool

Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent

Deliver on our brand promise by offering personalized, unbiased, advice.

Consistently achieve all key business metrics

Offer a best-in-class customer experience

Participate in documented coaching conversations

Responsible for inventory management receiving, signing, and securing inventory

Follow merchandising and daily store cleanliness standards

Complete daily operations tasks, such as opening&closing the kiosk

Complete all required training modules and tasks

Stay current on promotions, products, services and policies

Follow our policies and procedures and maintain a high level of integrity

Managing cash, point of sale and inventory systems

Available to work during mall hours (evenings and weekends) based on operational needs

Manage multiple priorities with a demonstrated sense of urgency

Ability to easily adapt to change in a fast‑paced environment

Qualifications

Be Ready

To initiate conversations with mall traffic

To change and adapt in a fast‑paced environment

Be Real

Be your genuine self

Approach each customer in a unique and personalized way

Be Great

Invested in personal and professional growth and development

Open to feedback and coaching

Customer‑facing experience in retail or hospitality using a point‑of‑sale system

Available to work during mall hours including evenings and weekends

Wireless retail experience or commission sales experience is an asset

Benefits

Full time hours (32‑40hrs/week)

Competitive salary AND uncapped commission structure

50% of your monthly wireless plan

Rewards&Recognition, based on monthly and quarterly performance

Group benefits package

Dedicated training and coaching to help you reach your goals

Physical Job Requirements

Ability to lift 30‑50 pounds

Ability to stand for extensive periods of time

How We Hire

Application Review:

We may use AI‑assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.

Interview Process:

Our hiring process includes two interview stages. Qualified candidates will be invited to complete an initial interview, by phone or virtually. Those candidates that meet role requirements will then be asked to participate in an in‑person Store Visit.

Background Check:

As a part of our hiring process, successful candidates will be required to participate in a background check, in accordance with applicable laws and regulations.

We are committed to providing a inclusive and equitable hiring experience and encourage all qualified candidates to apply.

WOW! mobile boutique is a certified Great Place to Work® in Canada!

WOW! mobile boutique is a multi‑carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact Inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees.

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