Urgent Need Medical customer service representative & Data …, Nanaimo

Medical customer service representative & Data Entry Clerk We are urgently seeking dedicated Medical Customer Service Representatives and Data Entry Clerks to join our team on a full time or part-time basis. This role is essential in providing exceptional support to patients and healthcare providers by managing data accurately and delivering outstanding customer service. Ideal candidates should possess strong organizational skills, proficiency with office software, and experience in clerical or administrative tasks. The position offers an opportunity to work in a fast-paced healthcare environment where attention to detail and professionalism are highly valued. Duties - Respond promptly and professionally to patient inquiries via phone, email, or online portals - Enter, update, and maintain patient data within various databases and ERP systems with high accuracy - Manage data collection processes, ensuring completeness and correctness of information - Perform data entry tasks including typing, filing, and organizing records efficiently - Assist with administrative functions such as scheduling appointments, managing files, and preparing reports using Microsoft Excel and other office tools - Ensure confidentiality of sensitive health information in compliance with privacy regulations - Support team members with clerical duties like filing, data verification, and record keeping - Maintain organized documentation to facilitate easy retrieval of information for audits or reports Experience - Prior office experience preferred, especially within healthcare or related fields - Familiarity with databases, ERP systems, and Microsoft Excel is highly desirable - Demonstrated clerical experience including data entry, filing, and administrative support - Robust computer skills with proficiency in typing and data collection methods - Excellent organizational skills with the ability to multitask effectively in a fast-paced environment - Experience working with sensitive information while maintaining confidentiality is a plus Pay: $17.85-$26.62 per hour Benefits - Casual dress - Company pension - Dental care - Flexible schedule - On-site parking - RRSP match - Tuition reimbursement - VRSP Work Location: In person Apply on Kit Job: kitjob.ca/job/2on43q