Customer-Facing Service Rep NANAIMO, Nanaimo

Become a crucial link in customer success at Grainger as a Customer-Facing Service Representative in NANAIMO, British Columbia. This hybrid role focuses on enhancing customer experiences through effective service both in the branch and on-site.

In this role, youll manage customer interactions and ensure their satisfaction through effective product selection and accurate service. Youll also drive revenue targets by identifying and acting on customer needs while maintaining a detailed knowledge of our offerings.

Key Responsibilities: • Develop solid customer relationships through excellent service • Accurately enter and process orders from customers • Execute Vendor Managed Inventory and replenishment tasks • Collaborate with customers for product availability • Provide timely updates about transactions and orders

Requirements: • High school diploma required • Previous experience in customer service or retail • Valid driver’s license needed for travel • Ability to operate powered industrial equipment • Strong verbal and written communication skills

Utilize your problem-solving abilities and customer focus as you grow with Grainger in NANAIMO. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ozaj0