Fashion Consultant, Customer Service (Qualicum Beach)

Overview Join one of Vancouver Island's leading men's fashion destinations. If you love style, people and creating great great customer service experiences - we'd love to meet you. This position offers an exciting opportunity to develop your skills in merchandising, upselling, and customer engagement within a vibrant retail environment. Responsibilities - Greet customers warmly and assist them in finding products that match their style and needs - Provide personalized fashion consultations and product demos to enhance customer experience - Upsell complementary items by understanding customer preferences and offering tailored suggestions - Maintain thorough knowledge of current men's fashion trends, store merchandise, and promotional offers - Operate POS systems accurately for transactions including cash handling and basic math calculations - Manage merchandising displays to ensure attractive presentation of products - Handle customer inquiries via phone or in person with professionalism and courtesy - Assist with inventory management, stock replenishment, and organizing merchandise - Support the team in achieving sales goals through effective communication and organizational skills Experience - Previous experience in retail sales, customer service, or technical sales preferred - Familiarity with POS systems, cashiering, and cash handling procedures - Strong communication skills, including phone etiquette and active listening - Demonstrated ability to upsell products and perform product demos effectively - Excellent organizational skills with the ability to manage time efficiently in a rapid-paced environment - Knowledge of merchandising principles and retail sales techniques is desirable - This role is ideal for motivated individuals who thrive in a customer-focused setting and are eager to grow their expertise in fashion retail. Pay: $20.00-$22.00 per hour Benefits - Designated paid holidays - On-site parking Work Location: In person Apply on Kit Job: kitjob.ca/job/2oscwy