Store Manager/Budtender (Nanaimo)

Overview We are seeking a dynamic and customer-focused Store Manager/Budtender to lead our retail team in providing exceptional service and expert product knowledge. This role involves managing daily store operations, assisting customers with their selections, and ensuring a welcoming shopping environment. The ideal candidate will possess strong leadership skills, multilingual abilities, and a solid background in Cannabis retail sales and customer service. Experience with POS systems, computer operation, and merchandising is highly valued. This position offers an exciting opportunity to be part of a growing industry while demonstrating organizational excellence and sales expertise. Duties - Oversee daily store operations, ensuring smooth workflow and adherence to company policies - Assist customers with product selection, providing detailed information on products and usage - Manage cash handling, cashiering, and POS transactions accurately and efficiently - Upsell products to maximize sales opportunities while maintaining excellent customer service - Lead and motivate staff, fostering a positive team setting with strong leadership skills - Maintain organized merchandising displays to attract customers and promote products effectively - Handle inventory management, including stock replenishment and filing records - Ensure compliance with health and safety standards, including proper handling of heavy lifting tasks when necessary - Utilize Microsoft Office tools such as Excel for reporting and organizational tasks - Engage in effective communication with customers and team members in English; bilingual abilities in French or other languages are a plus - Manage time effectively to prioritize tasks during busy periods Requirements - 2 years experience in Cannabis retail sales, hospitality, or related customer service roles - Strong communication skills in English; multilingual abilities (including French) are advantageous - Proficiency in Microsoft Office Suite (Word, Excel) and computer operation skills - Experience with POS systems, cashiering, and basic math for cash handling purposes - Demonstrated leadership capabilities with the ability to manage a team effectively - Excellent organizational skills with attention to detail in merchandising and filing tasks - Ability to perform heavy lifting when required and stand for extended periods during shifts - Exceptional customer service skills with a friendly, professional demeanor - Strong time management skills to handle multiple responsibilities efficiently - Bilingual proficiency (English/French) preferred but not mandatory Join our team to lead by example in delivering outstanding retail experiences while supporting the growth of our business. Pay: From $35,755.32 per year Benefits - Casual dress - On-site parking Work Location: In person Apply on Kit Job: kitjob.ca/job/2pag6u