Customer Service Representative (Burnside)

Customer Service Representative

U‑Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will be the face of U‑Haul’s exceptional service, helping customers and maintaining equipment while working as part of a supportive team. Benefits

Paid holidays, vacation, and sick days (if eligible) Career stability Gym reimbursement program (if eligible) Opportunities for advancement Valuable on‑the‑job training Complete benefit plan (if eligible) RRSP payroll deduction plan Deferred profit‑sharing plan (if eligible) You Matter Program (EAP)Mindset App program Wellness programs Discounts on Apple products, Dell computers, hotels, and more $100 hiring bonus $300 cash bonus upon completion of U‑Haul Equipment Inspection and Verification through the 1‑2‑3 Punch Certification Program at retail stores Responsibilities

Assist customers inside and outside a U‑Haul center with U‑Haul products and services. Use smartphone‑based U‑Scan technology to manage rentals and inventory. Move and hook up U‑Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regardingproducts and services.Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U‑Haul upon employment). Drive a forklift (certification offered through U‑Haul upon employment). Perform other duties as assigned. Participate in ongoing continuous U‑Haul education through U‑Haul University.Minimum Qualifications

Valid driver’s license and ability to maintain a good driving record. High school diploma or equivalent. Work Environment

The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required. Physical Demands

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs, either assisted or unassisted. Pay Range

$18 - $20 hourly EEO&Accommodations

U‑Haul is an equal prospect employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available upon request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.

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