Senior Manager, Production, New Westminster

Department Production

Reports to Director, Manufacturing

Location New Westminster

Your opportunity at ARC’TERYX As the Senior Manager, Production, you lead the manufacturing production team and all its associated responsibilities at our local manufacturing facility. Driving the continuous improvement of our production processes to ensure we meet and exceed all manufacturing KPIs and targets inclusive of safety, quality, delivery, inventory, and costs. You are responsible for building a strong team of leaders in production and skilled manufacturing employees while demonstrating strong desire to coach and empower behaviors that are aligned with Arc’teryx culture and values. You partner closelywith Engineering, quality, training and supply planning to achieve overall factory and company goals with synergy.

Meet Your Future Team ARC’One, our manufacturing facility in New Westminster, is home to a team of skilled makers and technicians who bring Arc’teryx products to life. Located near our Design Center, the facility plays an important role in how we prototype, test, refine and manufacture the technical gear we are known for. Some of our most technically complex products, including Alpha SV and new product pilots, are built here. The facility also supports ReBIRD repair and renewal programs, helping extend the life of Arc’teryx gear. This is hands‑on, precision work where craftsmanship, problem‑solving and continuous improvement come together on the production floor.

Key responsibilities and accountabilities

Oversee production operations, continually evaluating, and building synergy across Production and other factory supporting teams

Accountable for all production pillars from raw materials to finished goods, ensuring all KPIs are being met or exceeded

Optimize ARC’One capacity through process and system improvement, influencing scalable product mix solutions and smart talent acquisition, retention and development plans

Responsible for achieving alignment with Supply Planning on capacity plan on all product lines as well as delivery dates and shared KPIs

Develop effective workforce plans to ensure expected capacity is available or adjusted with alignment from stakeholders

Develop, implement and evolve the necessary Key Performance Indicators (KPIs) to measure all critical activities related to Production performance

Build and fully communicate daily, weekly, and monthly targets by department and ensure the factory management team is focused on pre-aligned production priorities to deliver the result accordingly

Prepare and communicate production status update and other relevant information to Supply Chain team in weekly meetings, partnering to alleviate production delays and unexpected changes

Collaborate with Engineering and other production support teams to ensure the New Product Introduction process is meeting milestones; empower your team to provide and receive feedback to support mutual learning that contribute to DFM

Align with the Quality team on brand and product quality expectations and mentor and coach the right behaviors in production team to uphold quality standards

Lead, mentor, coach and develop a team of high-performing Production Leaders by establishing appropriate level of accountability, structure and processes in order to drive the necessary behaviors to deliver results

Coach our frontline leaders to collaborate with our training team to develop processes and strategies to identify knowledge, skill and ability gaps as well as high potential talents within all production teams and develop a prioritized training plan to address our needs

Evolve our raw material planning and management process in our factory with our Planning team to create more visibility supporting the goals to reduce shortages and excess raw material

You support with other special projects as assigned

Are you our next Senior Manager, Production?

You have a Degree in Industrial/Mechanical Engineering or Operations/Manufacturing Management and/or equivalent combination of education and experience

You have 10+ years of manufacturing experience and 5+ years in a leadership role (apparel manufacturing is a bonus)

You can set a clear vision in support of the company vision, put plans together to deliver the vision, and communicate and align your team and cross-functionally on the common vision and objective for optimal execution

You have a complete understanding of the product lifecycle process

You have proven track record for setting up and maintaining an excellent manufacturing environment

You have a proven ability to influence and collaborate with a group of cross-functional stakeholders

You have proven people leadership, mentorship and project management skills

You demonstrate initiative, agility and commitment

You have proven ability to work cross-functionally with excellent interpersonal and communication (written and verbal) skills

You are detail and accuracy oriented with strong organizational skills

You are proactive in identifying the root cause of issues and developing solutions

You inspire breakthrough thinking and continuous improvement

$125,000 - $156,000 a year

A reasonable estimate of the pay range is CAD$125,000 - CAD$156,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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