Customer Order Support Coordinator, Surrey

Join as a Customer Order Support Coordinator, focusing on exceptional service and effective order management. Be instrumental in guiding customers with product inquiries and ensuring timely updates.

This on-site role emphasizes a customer-first mindset and involves close collaboration with clients and internal teams. You will accurately process orders and respond to inquiries, showcasing your strong communication and detail-oriented skills. Flexibility and dedication are key to thriving in this customer support position.

Key Responsibilities:• Process and validate sales orders accurately • Respond to customer inquiries via phone and email • Coordinate order tracking for timely deliveries • Resolve customer complaints with care and responsiveness • Provide product recommendations based on inquiries

Requirements:• Minimum 2–3 years of customer service experience • Proficiency with Microsoft Office; ERP preferred • Strong organizational and problem-solving skills • Excellent communication abilities, both written and verbal • High school diploma or equivalent required

Leverage your customer service skills to enhance the overall experience and support clients in navigating order processes effortlessly. #J-18808-Ljbffr