Inbound Call Center Customer Service Representative Surrey

Customer Service Representative & Data Entry Diamond Parking Ltd. The Role We are looking for a reliable qualified to bridge the gap between high-level customer service and exact data entry. You will be the voice of our company, handling everything from account reconciliations to general office administration. Key Responsibilities - Customer Excellence: Deliver timely service via phone and email; resolve complaints and reconcile accounts with professionalism. - Data Management: Execute accurate data entry and maintain organized digital and physical files. - Office Support: Handle faxes, general clerical duties, and assist with special projects or basic accounting tasks. What You Bring - Technical Skills: Proficiency in MS Office (Excel/Outlook) and a typing speed of 45+ wpm. - Communication: Impeccable phone manners and the ability to correspond fluently in English. A second language or accounting experience is a major asset. - Reliability: A team-oriented spirit and the "common sense" reasoning required to solve standardized problems independently. - Precision: Ability to handle mathematical calculations (fractions/decimals) and follow detailed instructions with total accuracy. Only qualified candidates will be contacted. Thank you for your interest! Job Type Full time Pay $19.00-$21.00 per hour Ability to commute/relocate - Surrey, BC: reliably commute or plan to relocate before starting work (required) Experience - Phone etiquette: 2 years (required) - Call center: 1 year (preferred) - Customer service: 2 years (required) Language English fluently both written and verbal (required) Work Location In person Apply on Kit Job: kitjob.ca/job/2ps3re