Retail Operations Service Centre Manager, Niagara Falls

Lead exceptional customer experiences and revenue growth as a Service Centre Manager at Belron Canada. Drive performance, coach your team, and nurture a customer-first culture in retail operations.

As the Service Centre Manager, you are essential to Belron Canada's customer-facing operations. With over three years in leadership, you’ll manage team performance while executing strategic initiatives. You'll inspire a collaborative environment and ensure high standards of service and safety across all interactions.

Key Responsibilities:• Deliver exceptional, care-driven customer experiences • Coach team on value-based selling to drive revenue • Foster a customer-first culture among stakeholders • Manage daily operations and resource scheduling • Monitor KPIs to fuel continuous improvement

Requirements:• 3+ years in a leadership role in retail or service • Proven track record in sales-driven environments • Strong communication and motivational skills • Adaptable and proactive in fast-paced settings • Background in automotive service is an asset

Be the driving force behind exceptional customer satisfaction and team performance at Belron Canada. #J-18808-Ljbffr